Home > A complaint got me two free dinners with dessert

A complaint got me two free dinners with dessert

August 27th, 2008 at 06:42 pm

The other day I blogged on restaurants’ prices going up. Well, I'm not one to complain and not do something about it. So I emailed the owners of the restaurant to tell them what I thought about their prices going up. It wasn't a mean email, just factual. I really didn't expect to get an answer, but I did.

They thanked me for my comments, explained why their prices are increasing, and the direction the restaurant is going. Then the amazing part, they thanked me for being a loyal customer, and said, “To bring in the email, and me and a guest can have lunch or dinner with a dessert and beverage on them. Also, they invited me to the grand opening in their new building in October.

Okay, I'm so EXCITED!!! Now, I am a loyal customer for life, at lunch time of course, the prices are cheaper. I even put a great comment on a blog for them on Atlanta's major online newspaper today.

I'm a nice "complainer," that seems to walk away with free stuff. What happens when you complain?

5 Responses to “A complaint got me two free dinners with dessert”

  1. mom-from-missouri Says:

    I nicely complained to Clariol because they discontinued my shade. I had to use another brand and it was higher, I didn't like it and had to get my ends cut because it fried it. Clariol sent me a check to cover the haircut and the other brands color.

  2. Broken Arrow Says:

    Nice! Yeah, I agree and am too believe in being nice when I complain.

  3. TryingHard Says:

    Way to go! I use to work in the customer service industry, managers always went out of the way for nice complainers.

  4. cptacek Says:

    I complained that someone stole $.75 from my cupholder when they were changing my oil, and I got the oil change for free!

  5. ceejay74 Says:

    I wrote a nice e-mail to my favorite pizza place telling them the only reason I used their competitors sometimes was because of the vegan pastas and sandwiches. I got a nice e-mail back saying they'd take it into consideration and asking for ideas on vegan pasta.

Leave a Reply

(Note: If you were logged in, we could automatically fill in these fields for you.)
Will not be published.

* Please spell out the number 4.  [ Why? ]

vB Code: You can use these tags: [b] [i] [u] [url] [email]